Theta Assist Use Cases
We often hear, "How can I use Generative AI in my role?", so we made you a list of different use cases according to your role! Rethink what's possible with Theta Assist!
Classify customer feedback in bulk
Apply your categories to a supplied feedback dataset. Return structured results with uncertain records flagged, then summarise themes for product, support and marketing review.
Find recurring support issues and draft help content
Review supplied support conversations and feedback to identify recurring questions. Draft a help article and response template based on approved guidance for the support team to review.
Create customer help and onboarding guides
Turn approved product information and recurring customer questions into help articles and onboarding guides. Tailor the content to its audience and flag gaps for product and support teams to review.
